Refund/Cancellation Policy
Refund/Cancellation Policy
Refund and Cancellation Policy for Doyen, LLC
At Doyen, LLC, we are dedicated to the provision of products and services of the utmost caliber. In the event that our offerings do not meet your expectations, the following guidelines are in place to address refunds and cancellations.
Refunds
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Eligibility Criteria: To qualify for a refund, the product must be returned within a period not exceeding 30 days from the date of purchase. The item must remain in an unused state, retaining its original condition and packaging.
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Procedural Steps: Upon receipt of the returned merchandise, a thorough inspection will be conducted. You will be promptly informed regarding the status of your refund subsequent to this evaluation.
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Method of Reimbursement: Should the return be approved, the refund will be processed through the original payment method. The timeframe for receiving the credit will be contingent upon the policies of the financial institution involved.
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Non-Refundable Items: Certain items are exempt from refunds, including digital products, downloadable software, and gift cards.
Cancellations
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Order Cancellation: Orders may be cancelled within a 24-hour window post-placement by contacting our customer support team. If the order has already been dispatched, the return policy must be adhered to in order to obtain a refund.
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Subscription Cancellation: Subscriptions to recurring services may be terminated at any juncture by liaising with our support team. Terminations will take effect at the conclusion of the current billing cycle.
For further inquiries regarding our refund and cancellation policy, please contact us at info@doyen-llc.com.